CallCabinet’s compliance call recording solutions enable unrestricted business intelligence within any Cisco communications environment. CallCabinet supports Webex Contact Center, Webex Calling (both Multi-tenant and Dedicated Instance), Webex Go, CUCM, HCS, and Cisco BroadWorks.

Plans include:

• Unlimited recordings & storage
• 256-bit AES rotating encryption (military-grade data security)
• Data redundancy & resiliency
• Global data sovereignty
• True multi-tenancy
• Custom retention policies
• Multi-factor authentication
• Granular user permissions
• Call playback, flagging, tagging, notes
• Agent/team grouping capabilities
• Custom analytics dashboards
• API support
• Multi-language support
• Global support

To get started you need a Webex and a CallCabinet license. For analytics dashboards you need a Power BI Pro license.

1. Order via Solutions Plus
2. CallCabinet schedules install
3. Deployment complete

Find pricing info on CCW or connect with us at https://www.callcabinet.com/contact-us/ for more information.