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Playbooks

Playbooks

Scrolling Queue Info Widget for Webex Contact Center (Contact Center)
Scrolling Queue Info Widget for Webex Contact Center

Developer Tools

Second Ringer Header Widget for Webex Contact Center (Contact Center)
Second Ringer Header Widget for Webex Contact Center

Developer Tools, Productivity

CUCM to Webex Calling Dial Plan Migration (Calling)
CUCM to Webex Calling Dial Plan Migration

Developer Tools

Cisco UCM Dial Plan + Webex Calling Integration (Calling)
Cisco UCM Dial Plan + Webex Calling Integration

Developer Tools

WxCC Voice Cherry Picker + Webex Contact Center Integration (Contact Center)
WxCC Voice Cherry Picker + Webex Contact Center Integration

Developer Tools

Webex Contact Center — GraphQL reporting wallboard sample (Contact Center)
Webex Contact Center — GraphQL reporting wallboard sample

Analytics, Developer Tools, Workforce Optimization

Cisco Finesse + Webex Presence Sync Integration (Contact Center)
Cisco Finesse + Webex Presence Sync Integration

Workforce Optimization, Developer Tools

Google Dialogflow CX + Webex Contact Center Integration (Contact Center)
Google Dialogflow CX + Webex Contact Center Integration

Developer Tools

Embedded App Lobby + Webex Meetings Integration (Meetings)
Embedded App Lobby + Webex Meetings Integration

Developer Tools, Productivity, Collaboration Management

Microsoft Power BI + Webex Contact Center (GraphQL Search sample) (Contact Center)
Microsoft Power BI + Webex Contact Center (GraphQL Search sample)

Analytics, Developer Tools, Customer Support

Webex Contact Center — Call recording extractor (Capture API, Java/Spring Boot) (Contact Center)
Webex Contact Center — Call recording extractor (Capture API, Java/Spring Boot)

Developer Tools, Customer Support

Webex Contact Center — Call recording download (webhook sample) (Contact Center)
Webex Contact Center — Call recording download (webhook sample)

Developer Tools, Customer Support

NANP Translation Pattern Automation + Webex Calling Integration (Calling)
NANP Translation Pattern Automation + Webex Calling Integration

Developer Tools

wxc_sdk (Python) + Webex APIs (Calling)
wxc_sdk (Python) + Webex APIs

Developer Tools

Webex JS SDK Multistream + Webex Meetings and Teams (Meetings, Messaging)
Webex JS SDK Multistream + Webex Meetings and Teams

Developer Tools, Productivity

Guest-to-Guest Meeting Verification + Webex Meetings (Meetings)
Guest-to-Guest Meeting Verification + Webex Meetings

Developer Tools, Healthcare

Boilerplate RSS Bot + Webex Teams Integration (Messaging)
Boilerplate RSS Bot + Webex Teams Integration

Developer Tools, Productivity

Call Monitor Embedded App + Webex Calling (Messaging, Calling)
Call Monitor Embedded App + Webex Calling

Developer Tools, Productivity, Customer Relations

Webex Service App Token Getter (Messaging)
Webex Service App Token Getter

Developer Tools

Login with Webex Integration (Messaging)
Login with Webex Integration

Developer Tools, Productivity

Playbook Template (Calling, Contact Center, Meetings, Messaging)
Playbook Template

Developer Tools, Education, Finance, Healthcare, Project Management, Sales & Marketing

Webex Contact Center + Autonomous AI Agent Flow (Package Tracking) (Contact Center)
Webex Contact Center + Autonomous AI Agent Flow (Package Tracking)

Customer Support

Webex BYODS Manager (Messaging, Contact Center)
Webex BYODS Manager

Developer Tools

Webex Contact Center Audio Files + Webex Contact Center Integration (Contact Center)
Webex Contact Center Audio Files + Webex Contact Center Integration

Developer Tools, Productivity, Workforce Optimization

Webex Meeting Data Cloud Exporter (Meetings)
Webex Meeting Data Cloud Exporter

Productivity, Developer Tools