Univonix CC Accelerator UCCX to Webex Contact Center
Univonix CC Accelerator UCCX to Webex Contact Center
Univonix CC Accelerator automates your UCCX Discovery and Migration to Webex Contact Center. The services is a set of tools designed to streamline the migration process by automating the data provisioning process, accelerating time to consumption!
Univonix CC Accelerator automates your UCCX Discovery and Migration to Webex Contact Center. The services is a set of tools designed to streamline the migration process by automating the data provisioning process, accelerating time to consumption!
Univonix accelerate will deliver:
- Automated Discovery of legacy UCCX applications, triggers, CSQ’s, resources, teams, skills, prompts and automated rendering of UCCX Scripts into call flow diagrams
- Ability to edit and update UCCX configuration data before automated provisioning into Webex CC
- Automated provisioning of all UCCX configuration data into Webex Contact Center, including scripts, triggers, CSQ’s, resources, teams, skills and prompts
To fully utilizes Univonix end-to-end automated migration technology, you will need a Webex Contact Center account and a Univonix subscription. For more information on pricing, subscription options and to get started, please contact us at sales@univonix.com
Support
Categories
Univonix accelerate will deliver:
- Automated Discovery of legacy UCCX applications, triggers, CSQ’s, resources, teams, skills, prompts and automated rendering of UCCX Scripts into call flow diagrams
- Ability to edit and update UCCX configuration data before automated provisioning into Webex CC
- Automated provisioning of all UCCX configuration data into Webex Contact Center, including scripts, triggers, CSQ’s, resources, teams, skills and prompts
To fully utilizes Univonix end-to-end automated migration technology, you will need a Webex Contact Center account and a Univonix subscription. For more information on pricing, subscription options and to get started, please contact us at sales@univonix.com
